About Us | Pure Holidays

Pure Holidays is an award winning independent cruise specialist founded in 2017 by myself James. My vision is to simplify how customers search and book cruise holidays, making the journey from start to finish as seamless as possible through personalised customer service & expert knowledge. Our aim is to ensure that all our customers "set their holiday dreamer free"  everytime they book and travel with us.
You will always receive expert knowledge and a personalised service, but what sets us apart from everyone else? Well, you get access to me James, your personal cruise expert and owner of Pure Holidays. With over a decade working in the cruise industry including 4 years working at sea, it means you will get access to unrivalled experiences when it comes to choosing where to travel, which cabin to choose and when exploring ashore. You can find out more about me below.
Not only this we are the leaders when it comes to booking your MSC Cruises, P&O Cruises, Cunard and Princess Cruises online . Our bespoke online booking system, makes it even easier to book your chosen cruise online all at the click of a button - in fact we are only one of a few UK travel agents where you can do this.
Booking online with us gives you complete freedom to customise your holiday including choosing your cruise promotions, picking your favourite cabin, you can even decide from up to eight regional UK departures on P&O and Cunard fly-cruises plus every cruise booked online includes exclusive savings you won't find anywhere else.

However if you aren't looking to book online, looking for friendly & helpful guidance or other cruise lines then we are on hand to help. We work closely with a wide range of other cruise line partners including Royal Caribbean, Celebrity, Norwegian Cruise Line, Holland America, Silversea plus many more - simply browse through the website, find out perfect holiday, contact us and we'll take care of the rest.

We are proud members of Barrhead Travel under our own ABTA P8875. Giving you great comfort knowing you holiday is protected at all times with both ABTA & ATOL (when flight packages are included)


Mutli-Award Winning Cruise Specialist

2020 travel award

I am extremely proud to been chosen as the winner's of "Travel Agency New Business of the Year 2020". 

Recognising our excellent customer service, user friendly website and putting the customer experience first.

 

2021 Cruise Agency of the Year Winner

Following up from winning the "Cruise Travel Agency of the Year" in the 2021 UK Enterprise Awards.

I am delighted, humbled & honoured to be announced  a winner of a UK Enterprise Award for the second year in the row as the "Cruise Specialists of the Year 2022" 

Again having been nominated by our customers, we were chosen based on our customer first approach, exceptional service & enhancing the users online experience via our website.

I would like to thank you, our fantastic loyal customers, which without you both of these wouldn't have been possible.


2023/24 Cruise Agency of the Year

I am honoured to have won another 'Cruise Agency of the Year' for 2023/24. 

Nominated by customers, the judges were impressed with the customer centric approach, service & website usability including the use of technology to enhance the customers journey.

 

2026/27 Cruise Agency of the Year

I am delighted to follow up with yet another 'Cruise Agency of the Year' award for 2026/27

Nominated again by numerous loyal customers, the judging panel were impressed with my high level of customer service. user friendly website & enhanced technology improvements making easy for customers to book as well as manage their holidays.

SME - Southern Enterprise Awards - Best Independent Cruise Agency 2025 

The Southern Enterprise Awards celebrate the ambition, innovation, and resilience of SMEs across the South of England. To win two awards in 2025 is a tremendous honour & a testiment to the continued hardwork delivering high-levels of customer service, user experience & innovation - all of which were highlighted again by the judging panel.


Your Personal Cruise Expert

managing director


CLIA Ambassador 2021

James - Owner & Managing Director

Hi I'm James, I am the proud owner of Pure Holidays. It has been my dream and career aspiration to create my very own brand and travel company where I can help create the perfect holidays for our customers. This ambition is the inspiration behind the company’s mission to “set your holiday dreamer free”.

Having started my career at the age of 18 in the cruising world, I definitely caught the cruise bug straight way! Having been fortunate enough to have the opportunity to travel the world in the 4 years that I spent at sea with P&O Cruises, giving me personal firsthand experience that I can share with you on where to see, best locations for cabins plus many more.

During my time at sea, I was lucky enough to complete two world cruises (including full transit of the Panama Canal 3 times), visit over 65 different countries and destinations, with some of my favourites being South Africa, Istanbul & New Zealand.

There is no better way to travel than by working on a cruise ship, you can unpack once, get to experience a different location almost every day and all your accommodation & food is included. 

I left P&O Cruises in 2015 after being hand-picked to launch thier flagship Britannia & joined Virgin Holidays/Virgin Atlantic which was a fantastic experience to be part of a brand such as Virgin and work with fantastic people leading the way in the retail, online and enhancing the customer experience.  

These opportunities allowed me to be exposed and experience many other brands including Royal Caribbean, Celebrity Cruises, Oceania Cruises, Holland America, Seabourn, Carnival Cruise Line, Silversea & Disney Cruise Line to made but a few.

In addition to these opportunities, I am extremely proud to achieve my CLIA UK Ambassador status, awarded for those who actively improving thier skills, knowledge and understanding - it is also recognised and supported by the cruise industry.

With all this experience, knowledge and expertise gained over the last decade I look forward to Pure Holidays & myself guiding you to that perfect holiday enabling you to set your holiday dreamer free.